Contact
The one inbox EV Autoplay uses, what to put in a message so it gets answered fast, and the requests we have to turn down.
EV Autoplay is written and run by a small group, and this is the page that tells you how to reach them. Whether you have spotted an error in something we published about electric cars, charging, infotainment and driver assistance, have a question an article did not answer, or want to talk business, it all starts at one address.
That mailbox goes to the editor's desk. It is the same address whether you are flagging a typo or floating a business idea.
A working day or two is typical. Silence past a week almost always means the message never landed, so resend it before assuming you were brushed off.
Complaints about accuracy get priority over everything else in the inbox. Be specific rather than gentle. The rules we follow when fixing something are in the editorial policy.
Same address, with partnership in the subject so it surfaces. The editorial policy spells out our line on paid links, and reading it first tends to answer the question you were going to ask.
There is a line between publishing about electric cars, charging, infotainment and driver assistance and advising you personally, and we stay on the publishing side of it. That rules out account problems, disputes with third parties, and anything that depends on facts only you can see. See the legal notice.
Whoever picks up your message has their name on articles here. We keep it that way so nobody can hide behind a shared support identity.
The more specific your message, the faster the answer.
